Privacy Policy

1. Who We Are

OakRise Solutions (Pty) Ltd ("OakRise", "we", "us", or "our") is a South African consulting and professional services firm registered and operating in the Republic of South Africa. We are the responsible party for personal information collected through this website.

Contact for data matters: info@oakrisesolutions.co.za · South Africa

2. What Personal Information We Collect

When you use our website or contact us, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Organisation or company name
• The content of messages you send us via the contact form
• Service of interest

We only collect information that you voluntarily provide to us through our contact form or direct communication.

3. Why We Collect Your Information

We collect and process your personal information for the following lawful purposes:

• To respond to your enquiries and provide the services you request
• To communicate with you regarding our consulting services
• To send relevant information about our services where you have consented
• To comply with applicable legal and regulatory obligations

4. How We Use and Store Your Information

Your personal information is used solely for the purposes stated above. We do not sell, rent, or trade your personal information to any third parties.

Enquiries submitted via the contact form are transmitted securely to our email address using Formsubmit.co, a third-party form processing service. We store relevant correspondence internally in a secure manner.

We retain your personal information only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

5. Sharing of Information

We do not share your personal information with third parties, except:

• Where required by law or court order
• With service providers who assist us in operating this website (e.g. form processing), who are contractually obligated to protect your information
• With your explicit consent

6. Your Rights Under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

• Be informed about the collection and use of your personal information
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information (subject to legal obligations)
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@oakrisesolutions.co.za.

7. Cookies

This website does not currently use tracking cookies. If this changes, this policy will be updated accordingly and you will be notified via a cookie consent notice.

8. Website Security

We take reasonable technical and organisational measures to protect your personal information against loss, theft, unauthorised access, disclosure, copying, or use. Our website is secured via SSL (HTTPS) encryption.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Information Regulator

If you believe your personal information has been processed in violation of POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa:

• Website: www.justice.gov.za/inforeg
• Email: inforeg@justice.gov.za

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@oakrisesolutions.co.za
• Address: South Africa